All orders under 13 oz will ship within 1-2 business days via USPS First Class Mail. Most orders will arrive in 2-3 business days upon shipping, with the exception of Alaska and Hawaii (3-4). All orders greater than 13 oz will ship via USPS Priority Mail within 1-2 business days. Most orders will arrive in 2 business days upon shipping, with the exception of Alaska and Hawaii (3-4).
All orders will ship within 1-2 business days via USPS International First Class Mail. Most orders will arrive within 2 weeks upon shipping depending on the location. All International shipments come with a custom tracking number that will show you when your package has left the United States.
In the rare case of a lost package, you must contact us within no later than 7 days of the order being labeled as "delivered". We will contact USPS and determine whether the order was delivered on time and at the correct location. If it was lost, we will ship out a new order to you at no extra charge.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You can contact us through our contact page! We will be happy to assist you.